1. Flexibility
2 Highly experienced and constantly trained staff
3. First –rate ICT infrastructure
4. Online Real-time banking
4.Low Transactional cost
5. Quick turnaround/response time
6. Working alliances with our partners to
extend our reach and add value to our
customers
7.Low Transactional cost
8.Easy access to overdraft
9.Easy access to other credit facilities
10.Effective and efficient monitoring of credit usage and loan recovery
11.Access to advisory services Credit life
assurance cover.
12.Branches strategically located in accessible
part of the FCT.
13. Processes and systems that work
14. Extensive knowledgebase on microfinance
banking service provision and business
sustainability
